Order,Exchange&Refund Policy

Order Policy

a)   All prices quoted in this website are in Singapore Dollars.

b)   All orders are confirmed and processed only when full payment is received, according to the actual value of the items plus any extra delivery charges.

c)   Prices are subjected to changes on peak seasons such as Valentine’s Day, Mother’s Day, Chinese New Year, etc.

Substitution

Seasonal and imperfect market conditions may affect the supply of flowers, fillers, fruits and other products. Should there not be available, substitution with similar items of equivalent or higher value may occur when necessary.

Vases, baskets, soft toys, etc shown will be supplied if it is available. Should there not be available, we will substitution a similar items of equal or higher value.

Cancellation, Refund and Exchange

We will not be able to give you a refund or exchange if you have ordered the wrong product, size and design. The costs and risks incurred by returns are payable by the purchaser. Original delivery charges are non-refundable. The cost of returning the item to us is your responsibility.

The Management reserves the right to amend or withdraw the privileges, card, expiry date and terms & conditions without prior notice.